SHIPPING

All your orders are shipped through our delivery partner.

When an order is received an order confirmation will be sent directly to you.

Depending on your payment method, once payment is confirmed we’ll begin processing your orders for shipping

Lagos: Orders are delivered within 1-3 working days once payment has been confirmed.
Other States: Orders are delivered within 7-10 working days once payment has been confirmed.
International: Orders are delivered within 7-10 working days once payment has been confirmed.

The cost of shipping is calculated at the point of checkout and is dependent on your country and region

DELIVERY

Your order will be delivered during working business days and may require a signature so kindly ship to an address where someone can receive the package for you.

If there is a delay with your order, we will reach out to you with an update on your order.

Depending on your country, public holidays may impact delivery timelines. Kindly note that Luje has no control over additional delays as a result of this.

If no complaint is raised about the order within 5 days of the delivery, Luje will assume that the package has been received successfully.

CUSTOMS AND DUTIES

Kindly note that international orders may be subject to additional customs tax and duties depending on the laws within the recipient country.

We have no control over what charges may be applied to your order but we advise that before placing an order you consult the customs office in your country for additional clarification. All additional custom charge is the customer's responsibility.

Please do not reject/refuse a delivery due to customs fees. If you choose to reject/refuse delivery due to customs fees, there will be a return fee deducted from your refund to cover return shipping due to your refusal.

Do note that by purchasing on our website you agree to this policy, so please read all carefully and ask for our assistance if required. You can email us at hello@lujeco.com